Equipment Orders

Online Shop

At present we are selling a few standard equipment items through our online shop. All other items can be ordered over the phone or by email. Further items will be added to the shop in future. Payments may be made by PayPal or credit card.

Ordering equipment by phone or email

Please call or email our office to place an order or ask for advice on what type of equipment suits your needs. Please refer to link above for information on equipment and to download a product list. Payments may be made over the phone by credit card.

Payment Security

We use SSL/TLS technology so that your data is encrypted when sent to us, ensuring a safe, secure transaction. Payments made through Paypal ensure that your data is safe and will not be shared with us. We do not store credit card information taken for payments over the phone.

Custom Orders

We are able to provide advice and tailor equipment according customers needs. Please call or email our office for advice or to discuss the type of equipment that best suits your needs.

Wholesale Orders

Please contact our office by phone or email for wholesale equipment enquiries.

Freight

Online orders are despatched via Australia Post. We charge flat rate shipping according to each item. Shipping rates are listed in the online shop for each item. Larger or bulkier items ordered by phone may be shipped via other courier services depending on your location.

GST

All prices listed are GST inclusive. GST will be itemised on your invoice.

Return Policy

Please call or email our office if for any reason you are not satisfied and we will endeavour to look after you as best we can. Any refunds may be made by reversing the original sale through Paypal or credit card.

Nursery Orders

Most species are available during winter and spring.

Our current retail stock list and pricing schedule is updated throughout the season according to stock levels and is available to view here. Availability is subject to change without notice.

If you require something specific we recommend placing a forward order to guarantee order fulfilment. We request forward orders to be placed by end of October/November for the following winter/spring. Deposits are payable on forward orders.

Placing an order

Orders may be placed at the nursery over the phone, by email or in person.

Ph: 03 5572 5044  Email: nursery@arborline.com.au

Order Pickup

We request that you contact us to organise a pickup date so that your order will be ready for collection.

Order Payment

Payment is requested on order pickup. Payment may be made by EFTPOS, Mastercard or Visa, cash or cheque on day of collection. A bank transfer may be paid prior to collection.

Wholesale Orders

Please contact our office by phone or email for wholesale nursery enquiries.

Trays

Trays remain the property of Arborline, to be returned as soon as possible.

GST

GST is payable on all orders and will be itemised on your invoice.

Contact Us

Thanks for getting in touch with Arborline, send us an email and we'll get back to you as soon as we can.

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